Shipping & Returns

All shipping will be facilitated by our shipping partners DHL, EMS and other well known logistic firms. The shipping fees are covered by the customer and this will be communicated upon placement of a confirmed order. Shipping to international countries should take between 3-14 days. Tracking information will also be provided for all confirmed orders.

Please note there is no return or exchanges. We advise if you’re unsure about a product or want to order larger quantities, to request samples for authentication. Please contact us if you have any further queries and we’ll be on hand to assist. (Include contact us form)

Disclaimer

When ordering from our International Shipping Department, you agree to our terms of service that South West Six Limited, is not responsible for any Customs Clearance, Freight Forwarding or additional tariff fees your country may require. Customs policies vary widely from country to country; you should contact your local customs office for more information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.

Disclaimer

South West Six Limited will require you to provide us with your full name, address, telephone number so that your country’s Customs Clearance may contact you to notify you of the arrival and (or) requirements so that you may receive your package.