FAQs
What export experience do you have?
We have experience exporting premium Ghanaian natural products to customers across North America, Europe, and the Middle East. Our team manages the entire export process, including documentation, quality control, packaging, and international shipping, ensuring products arrive safely and meet our customers’ requirements.
How long will my product take to ship?
Shipping times vary depending on your location and shipping method. We can discuss the time frame at the time of order.
Do you work with distributors, resellers, or wholesalers?
Yes, we partner with distributors and wholesalers to expand our reach. Contact us to learn more about our wholesale opportunities.
What payment methods do you accept?
We accept payments via bank transfer.
Can you facilitate customised or bespoke orders?
Yes, we offer tailored solutions for wholesale customers. Contact us to find out more
Do you offer alternative shipping methods?
We offer both air and sea shipping options, depending on your preferences and delivery times.
Are these products safe for all skin types?
Our products are made with natural, gentle ingredients. However, we recommend conducting a patch test before full use to ensure compatibility with your skin.
What is your Minimum Order Quantity (MOQ)?
Our MOQ starts at 1,000kg or litres, and can accommodate up to a 40ft container.
Do you provide samples of your products?
Yes, we offer samples free of charge so you can test our products before placing a bulk order. However, the cost of shipping is the responsibility of the customer.
Do you hold the necessary documents to facilitate exports?
Yes, our products are certified by Ghana Food and Drugs Authority and meet the necessary regulatory standards for international imports. If you need specific documentation, such as certificate of origin, product safety certifications, or compliance details, these will be provided at the time of shipment as part of the export documents.
Do you offer bulk discounts or pricing tiers?
Yes, we offer pricing discounts based on the order quantity. Please reach out for a custom quote.
Can you handle recurring or scheduled orders?
Yes, we can set up recurring orders to ensure you maintain consistent stock. Please contact us for more information.
Where are your products manufactured?
Our products are ethically sourced and manufactured in Ghana.