Here are some of the questions we get asked frequently, but if you have a new question then please contact us.

Shea Butter is a fat extracted from the nut of the African Shea Tree. It is ivory in colour. Shea Butter is mainly used in the cosmetic and food industries.

Grade A Shea Butter, simply means the Shea Butter is completely natural raw and without any preservatives or colourants. 

Scientific tests have proved that for example Unrefined Shea Butter poses no risks or likely allergies to consumers, however due to the nut properties with some of our products, a patch test is advised just to ensure you’re completely safe.

We currently ship to UK, Europe, North America, Middle East, Asia and Africa.

Depending on your order quantity, we can ship by air (3-7 days door to door delivery) and by sea (4-6 weeks maximum). The latter is more cost effective when shipping a large quantity. Please bear in mind, we currently ship all products from Ghana.

We are currently building our distribution network in specific markets and will communicate our distribution networks shortly. If you’re interested in becoming a distributor, please do get in touch.

The prices are generally fixed and there will only be a change in prices due to economical factors that may arise beyond our control. If this does happen, we’ll effectively communicate this.

Yes we facilitate large orders including container orders. If you have a particular quantity of goods that you would like to enquire about, please visit our contact us page to send us an enquiry. We’ll be sure to get back to swiftly.

Yes we do, if you would like to discuss alternative shipping options, please contact us

Generally yes all our skin products, are safe for all skin types, however, we would still recommend a patch test on the forearm and if no reaction occurs then you can continue to use.

Yes we do, please contact us to discuss before placing your order.

We accept major debit and credit cards such as VISA and Mastercard. We also accept Paypal. In order to pay via Paypal, you’ll need simply change the currency from GHS to USD on the checkout page (this is on the left side of the page) and then select Paypal.

Natural creations without compromise